If you'd like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We'd love to hear about your experience!
It's interactive and creates an "experience" not just a trip to another dr's office. The little touches add so much! - Ava R.
Great service, friendly staff, and always a very professional environment. My kids love going to their Orthodontist appointments! And we are all looking forward to the end product! - Caitlyn L. (Parent)
From the initial phone call to set up my appointment to the closing of the appointment and suggestions for treatment, the staff was incredibly friendly, helpful and professional! I felt like they genuinely cared about my treatment as an individual, and were all so wonderfully approachable and engaging. The office was also beautiful, I loved the blue and orange and it gave it a very branded, company conscious look. Overall, great experience and will definitely recommend to all my friends with kids looking to get braces and any orthodontic work. - Kimberly P. (Patient)
We love coming to Dr. Underwood's office! The office environment is clean, friendly and comfortable! The staff genuinely seems to care about each patient and they are always so good to explain what they're doing and what the next steps are in the treatment plan. It's also great that they can tell us how long the next appointment will last so we can better plan our day. - Keaton
I always enjoy taking my sons to their appointments. The office staff is always smiling and everyone seems to really enjoy working there. They are very professional and I have always been able to get an appointment quickly if there is a broken wire. - Ian (Parent)
I currently have 2 children in treatment. Dr. Underwood's office staff and assistants are very friendly and professional. I would recommend Dr. Underwood Orthodontics to anyone! - Reghan (Parent)
Dr. Underwood and his staff do an outstanding job. The Powell location is convenient and very comfortable. They are very friendly and professional and my son enjoys his visits and follows the detailed instructions they provide to him at each appointment. They have before/after school hours for appointments so that my son doesn't miss too much school. Dr. Underwood also supports our communities and schools in the area and we are grateful. - David (Parent)
My two boys and I have gone to Dr. Underwood twice now and both times we were impressed. VERY friendly staff and Dr. Underwood makes you feel like you are his only patient. A VERY nice guy! - Sam (Parent)
Dr. Underwood and his staff are amazing. They see you on time, they all seem happy to be there, and the office is clean and cozy. We have been there about four times over the last year, and it is so unlike any place I have ever been before. My son might need braces; it's still a little too soon to tell because of too many baby teeth still in there. They carefully watch the progress of his teeth, not suggesting braces before it's time, and we have never been charged a dime! They are an honest bunch at Underwood Orthodontics! -Ryan S. (Parent)
Your office is the most professionally operated Dr.’s office I have ever been associated with. The Dr. and all staff are always so courteous, timely, and provide individualized services. We have been very pleased! -- Bonnie A. (Parent)
I wanted to say thank you and express my appreciation for the treatment I’ve received over the past 18 months. You’ve helped transform my teeth and smile into something I am finally proud of. I’m truly grateful for the hard work and professionalism from your staff. -- James M (Patient)
We transferred our two kids to Dr. Underwood after a move. Dr. Underwood was extremely proficient at using the technology our kids were on and maximizing the completion of their braces experiences. He has always been gracious and kind. This morning he told my daughter she would be having her last appointment next time and teased her that she would miss seeing him. We walked out and she said, "Daddy, I actually will miss seeing him. He is always so cheerful and nice." Thanks for a great experience. --Ross and Wendy A. (Parents)
Best orthodontist by far! I was very reluctant to get braces at my age but couldn't have picked a better dentist. I went in set on Invisilign but after my consultation was told that I wouldn't be happy with the results.(I truly believe I wouldn't have been happy with them after talking with several people that had them and ended up getting braces afterwards). It was a very thorough consultation and I left with lots of great info. I decided to go with the braces and LOVE LOVE LOVE my new smile. I can't recommend Underwood enough. They have a wonderful staff that make you feel like part of the Underwood family, and Dr. Underwood is fabulous. Lots of patient appreciation functions and fun ideas for the little ones getting braces. You won't regret it!!! - Rachel W. (Patient)
When we first walked in we immediately took notice of the warmth that filled the air. From the contemporary decor to the energetic colors and the friendly staff, Underwood Orthodontics blew us away!! We were not just greeted properly, we were treated respectably by each and every employee. After meeting Dr. Underwood, I understood why he had such a great staff. He set the tone for kindness, appreciation, and general concern for his patients. We will be life long supporters of this great family-oriented business!! You need to see for yourself! - Sarah W. (Parent)